This is the second audit in our series on artificial intelligence, which is increasingly being used across industries and is transforming how businesses and communities operate. The public sector is also exploring artificial intelligence applications, ranging from large language models (trained on vast amounts of data and used for tasks such as answering questions and translating) to bespoke solutions for complex challenges.

While the adoption of artificial intelligence in government is still in its early stages, it is evolving rapidly. Several entities are developing strategies and trialling innovative ways to integrate the technology into their operations. If used effectively, it has the potential to significantly enhance public sector productivity, delivering broad social and economic benefits to Queenslanders.